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Kitch-In X Anghami

Client:

Kitch-In By Accor

Year:

2021

Overview:

I played a vital role in curating a delightful fusion of bites, music, and memories for Kitch-In's diverse range of food brands. This innovative collaboration with Anghami, a leading music streaming platform, aimed to elevate the customer experience by offering a unique playlist for each brand ordered from, creating a memorable journey for food enthusiasts.

Responsibilities:

1. Curating Music Selection: Collaborating closely with Anghami, I handpicked music that perfectly complemented the essence and cultural identity of each food brand. The goal was to create a harmonious pairing of flavors and melodies, enhancing the overall dining experience for customers.

2. Post Card Design and Concept: I contributed to the design and concept of the post cards that accompanied each order. The post cards were designed to reflect the brand's international nature, as the card for each brand came from a different part of the world. The QR code on the post card allowed customers to access a free playlist tailored to their chosen brand.

3. Seamless Integration with Orders: Ensuring a smooth integration of the music experience with food orders was a priority. I collaborated with the Kitch-In team to implement the QR code system, allowing customers to effortlessly access their unique Anghami playlist upon scanning.

4. Brand-Specific Playlists: Each brand's playlist was carefully curated to match its culinary identity and customer preferences. This personalized touch aimed to create a more immersive and enjoyable dining experience, making every bite memorable.

5. Marketing and Communication: I worked with the marketing team to create captivating communications to promote the partnership. The messaging highlighted the exciting opportunity for customers to unlock diverse music playlists for each brand they ordered from.

Outcomes:

The Kitch-In x Anghami Partnership was met with tremendous enthusiasm and engagement from customers. The fusion of bites and music resonated deeply with food enthusiasts, enhancing their overall dining experience. The post cards added a delightful surprise element, prompting customers to collect and unlock different music playlists with each order.

The partnership generated significant buzz on social media, with customers sharing their personalized playlists and experiences, further amplifying the brand's reach. The seamless integration of music with food orders added a unique touch to Kitch-In's customer journey, fostering brand loyalty and encouraging repeat orders.

Lessons Learned:

Being part of the Kitch-In x Anghami Partnership taught me the power of combining diverse elements to create an immersive brand experience. By curating music playlists that perfectly complemented each brand, we were able to enhance customer satisfaction and create lasting memories.

The collaboration with Anghami showcased the potential of strategic partnerships in elevating brand value and engagement. The seamless integration of music and food demonstrated the importance of attention to detail and personalization in delivering memorable customer experiences.

© 2023 BY HISHAM AL MASRI

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